Privacy Policy
Welcome to Elephant and Castle Man with Van. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services.
Information We Collect
We may collect various types of information to provide and improve our services to you.
Personal Data
- Name
- Address
- Email Address
- Phone Number
Usage Data
Usage Data refers to information collected automatically when using our services.
- IP address
- Browser type
- Pages visited
- Time spent on pages
How We Use Your Information
We use the collected data for various purposes:
- To Provide Services: Deliver and maintain our services, including scheduling and managing van bookings.
- Communication: Respond to your inquiries, send updates, and provide customer support.
- Improvement: Analyze data to enhance our services and user experience.
- Marketing: Inform you about new services, offers, and promotions, with your consent.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: To fulfill our contract with you, such as providing our van services.
- Legal Obligations: To comply with the law, such as tax regulations.
- Legitimate Interests: For our legitimate business interests, provided they do not override your rights.
Data Sharing and Disclosure
We may share your information with third parties under specific circumstances:
- Service Providers: Third-party vendors who assist us in delivering our services, such as payment processing and logistics.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We prioritize the security of your personal information. Measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls to limit data access to authorized personnel
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request corrections of any inaccurate data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Limit the processing of your data.
- Right to Data Portability: Receive and transfer your data to another service.
- Right to Object: Object to data processing based on legitimate interests or direct marketing.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our services if the changes are significant.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official communication channels.
Effective Date
This Privacy Policy is effective as of April 27, 2024.
